Our Website - B2C eCommerce - Online Services - Single controller Policy

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Luxury Leisure Travel.

We collect the personal data you provide us when you fill in the blanks in the website forms. A full list can be found clicking this link. 

We also collect personal data from you when you order online, from our cookies, this one’s fine when you call us, when you email us for any reason, when you contact us over text, whatsapp, social media or in person. 

We carry out pre-contract checks to check your age, to prevent money laundering, to check your identity.

To fulfil the contract we use your data to allocate you goods, manage and track your order, update you on progress, to order your Services from our supplier, generate delivery notes and invoices, process payments and administration generally. We may change what it is used for if the new use is similar or necessary.

We have to share your data with others so we can our introducers to help us provide the service, with our external payment processor so we can take payment for your order, confirm and manage your order by email. Your data will be shared with the tour operator, airline, transfer company, cruise line and any other third parties relevant to your travel arrangements.

It is in our legitimate interests to use and share your personal data manage our business, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

Your data will be shared with the tour operator, airline, transfer company, cruise line and any other third parties relevant to your travel arrangements. The following is a list of other outside parties we use and share your data with:

• TTNG – Bonding Company 
• Coldwell Compton Accountant – Accounting Services
• Facebook, Instagram, Twitter - Social Media Platforms 
• Microsoft 365 - Cloud and email solutions provider
• Active IT – IT company

We use cookies. You can set your cookies preferences using the cookies popup at the bottom of the website. We will need to change this to “You can set your cookies preferences using the cookies popup at the bottom of the website”

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), and other sources. 

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We may change what we use data for if for a similar purpose or necessary.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong = or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us. 

We have put in place appropriate security measures in relation to your data.

This helps us deliver the right goods.

We may share it with others to get the services we need.

We may share it with other businesses who will deliver the goods to you.

By providing us with the following personal data you are permitting us to market our goods and services to you by telephone, email and post.

You can contact us by email at info@luxuryleisuretravel.co.uk or telephone 07768740219 or post 94 Downham Road South, Heswall, Wirral, CH60 5SE

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 18/12/2020.